Houzz is highlighting how AI tools for KBB professionals will transform workflows in 2026. From streamlining administrative tasks to improving client communication, these insights show how technology is becoming essential to modern bathroom, kitchen, and home improvement businesses.
Artificial intelligence is quickly shifting from “nice-to-have” to a core part of how construction and design professionals work day-to-day. According to the U.S. Houzz State of AI in Construction & Design report, more than a third of pros (34%) already use AI in their businesses, saving, on average, over three hours per week. Two-thirds of pros (66%) expect AI to transform the industry within five years, with adoption highest among larger firms (those with 10 or more employees) that have resources to experiment and train their teams.
Industry professionals are using AI to streamline estimating and proposal creation, automate administrative tasks, generate marketing materials, and improve client communication. Yet most still lack formal training, highlighting the need for tools that make AI accessible and trustworthy. Rather than adding complexity, pros are looking for AI that fits naturally into the systems they already use and can act like an extra set of hands rather than a new workflow to learn. Solutions like Houzz Pro, which integrates AI into everyday workflows for estimating, takeoffs, and visualisation, are helping to bridge that gap, turning AI into a reliable teammate that expands a team’s productivity rather than another tool to manage.
Small teams get smarter through systems
Many construction and design pros feel stretched thin juggling office tasks, client management, and their craft. In 2026, burnout is expected to drive a stronger focus on process improvements, including CRM platforms, project management tools, and automation for estimating, scheduling, and invoicing. Together, these systems form a solid operational backbone that cuts down back-office burdens and frees pros to spend more time on project delivery. These tools don’t just organise the business; they increase a small team’s effective capacity, allowing pros to take on more projects without immediately adding staff or compromising quality.
Builders and designers reimagine client communication as a competitive edge
Client communication will become a key differentiator for builders and designers in 2026. According to Houzz’s What Homeowners Want study, over a third of homeowners say their biggest struggle is getting clear and detailed estimates (34%), followed by timely, accurate communication (30%). Once projects begin, transparency becomes even more important: 31% wish they had received better communication overall, and 17% say a clear project timeline would have improved their renovation experience. Builders and designers who use software to deliver detailed estimates, visual previews, and real-time updates can turn client anxiety into confidence. Professionals who deliver early, clear, and structured communication will stand out as trusted partners.
Process discipline becomes the antidote to chaos
As delays, costs, and client expectations continue to rise, builders and designers are strengthening operations with more structure and accountability. Using an all-in-one software platform like Houzz Pro helps ensure that everyone works from the same up-to-date information, reducing costly internal miscommunication and rework. This shift emphasises internal consistency: creating repeatable, documented processes that protect margins and prevent avoidable mistakes. In 2026, firms that embed disciplined, transparent systems into every stage of a project will experience fewer surprises, smoother workflows, and more satisfied clients.
Collaboration between trades tightens through tech
Scheduling conflicts, handoffs, and cross-company miscommunication remain major pain points. According to the 2025 Houzz State of the Industry report, 42% of firms planned to invest in improving efficiency, and 35% wanted to improve communication. Shared digital platforms and collaboration tools are becoming essential for keeping trades, suppliers, and clients aligned in real time. Teams that integrate workflows through unified software for task tracking, file sharing, and stakeholder updates will move faster, make fewer costly errors, and gain a competitive edge in a tight market.
Photo Credit: Etch Design Group ©Houzz